Honda & Acura Requirements

Honda & Acura Program Requirements To Become a Certified Body & Repair Shop Center

Basic Knowledge and Skill Requirements

In order to qualify, and continue to be qualified for the Certified program, your shop must be at least one of the following:

I-CAR Gold Class Professionals shop

OR…

VeriFacts VQ or Medallion shop

Training Requirements

A shop may satisfy the Honda/Acura specific training via option #1 or option #2 below. Each role must complete the Honda/Acura specific training as provided by I-CAR, on-line via I-CAR's website. One person may not satisfy the requirements for multiple roles.

1. At least one structural technician, one nonstructural technician, and one estimator.

OR

2. At least two structural technicians and one estimator.

Beginning 1/1/18, All shops are required to have at least one technician (preferably a structural technician), register for the BRZ02 hands-on mig brazing course and complete it by 12/31/18. Beginning 1/1/19, completion of the course will be required.

CSI System

Shops must maintain a Customer Care (CSI customer contact) system.

Tools and Equipment

Have and maintain tools and equipment as required by American Honda. (See separate sheet.)

Facility Standards

Maintain prescribed facility standards including but not limited to cleanliness, adequate customer parking, safety, security, work processes, and customer communication.

Third-Party Inspections

To determine a shop’s initial qualification, and for each succeeding year that shop chooses to participate, shops will be inspected by a third-party independent audit.